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shipping & Return

How are specimens posted and how much will it cost?

All specimens are shipped unset in individual paper envelopes. They are well packaged in strong shipping boxes with plenty of soft foam cushioning to protect them during transit. We ship across the globe via Japan Post.
A variety of postage options are available. To view shipping costs to your area, add the desired items to your shopping cart and click ‘view cart’. If the prices shown in the shopping cart show the dafult ,’Japan’, you can click ‘change’ under ‘destination’ and enter your own country. Alternatively you can register for an account and add your address and the shopping cart will automatically display shipping rates to the address stored within your account. Shipping rates are also displayed at the checkout before you process your final order.

How long do orders take to reach me?

Orders are usually shipped within 2 working days using insured registered air mail .
As a guide, mail from Japan to the U.S.A. usually takes between one week.
All things is going well.

However, mail may take longer at busy times of the year such as Christmas, or delays in customs and quarantine.
All our post registered & has tracking number.
We will inform you this code after we’v posted.
you can search with code in your own postal searching system.

contact us If you need more value. but we should made sure Practical value on invoice.

Can I cancel my order if I change my mind?

Provided that the order has not been shipped, you may cancel your order.
Simply contact The kayakuya using the ‘contact us’ button and your order will be cancelled.

Japan post covered upon your requested.
contact us if you need.

Then we should made sure Practical value on invoice for your Purchase.
Defective items you received which you purchased A1 ( undamaged insects).

* Wrong items received.
Please ship back them first When receiving not ordered.
Please sent photo before sent
items will replacement soon.
shipping fee cover us.

Contact us.